Returning Merchandise: Registering a Consumer Complaint

Consumers return purchases for a variety of reasons. Sometimes they change their minds and do not want an item. Perhaps the purchase cant be used as planned, the color or fit is wrong or the product is defective. Many times there would be no need to return items if the customer shopped carefully an...

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Bibliographic Details
Main Author: Mary N. Harrison
Format: Article
Language:English
Published: The University of Florida George A. Smathers Libraries 2005-06-01
Series:EDIS
Subjects:
Online Access:https://journals.flvc.org/edis/article/view/114892