Sentiment-based Topic Model for Mining Usability Issues and Failures with User Products
This paper describes an approach to problem phrase extraction from texts that contain user experience with products. User reviews from online resources, that describe actual difficulties in use of products in addition to sentiment-oriented phrases, affect on other people's purpose decisions. In...
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| Format: | Article |
| Language: | English |
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Ivannikov Institute for System Programming of the Russian Academy of Sciences
2018-10-01
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| Series: | Труды Института системного программирования РАН |
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| Online Access: | https://ispranproceedings.elpub.ru/jour/article/view/600 |