The Perception of SPADA-DIKTI Services in Underdeveloped Area Using Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA)
A good online learning system service performance can reduce the negative influence of the learning environment, which in turn can increase the effectiveness of the learning process. SPADA-DIKTI is one of the Indonesian government’s online learning system services. The purpose of this study is to me...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-12-01
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| Series: | Proceedings |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2504-3900/83/1/36 |