The Perception of SPADA-DIKTI Services in Underdeveloped Area Using Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA)

A good online learning system service performance can reduce the negative influence of the learning environment, which in turn can increase the effectiveness of the learning process. SPADA-DIKTI is one of the Indonesian government’s online learning system services. The purpose of this study is to me...

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書目詳細資料
Main Authors: Heri Yuliyanto, Chotib Chotib, Athor Subroto, Badra Al Aufa, Sancoko Sancoko, Dian Kusumaningrum
格式: Article
語言:English
出版: MDPI AG 2022-12-01
叢編:Proceedings
主題:
在線閱讀:https://www.mdpi.com/2504-3900/83/1/36