MATHEMATICAL SIMULATION OF USER SATISFACTION PARAMETERS AND ORGANIZATION MANAGEMENT QUALITY SYSTEM EFFICIENCY

The problem of mathematical model in complexation of production, work, services quality parameters is solved. Distribution of rank weights among and within quality parameters groups is considered. Distribution of quality parameters is described by the hyperbolic rank function. The method permits to...

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Detalles Bibliográficos
Main Authors: Robert R. Lazurenko, Irina G. Koshlyakova, Tatiana V. Rastrygina, Anastasia A. Berezina
Formato: Artigo
Idioma:Russian
Publicado: Don State Technical University 2010-09-01
Series:Advanced Engineering Research
Subjects:
Acceso en liña:https://www.vestnik-donstu.ru/jour/article/view/1040