An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry
This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2021-07-01
|
| Series: | Journal of Open Innovation: Technology, Market and Complexity |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2199-8531/7/3/170 |
| _version_ | 1797668409700253696 |
|---|---|
| author | Khahan Na-Nan Suteeluck Kanthong Jamnean Joungtrakul |
| author_facet | Khahan Na-Nan Suteeluck Kanthong Jamnean Joungtrakul |
| author_sort | Khahan Na-Nan |
| collection | DOAJ |
| description | This research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior. |
| first_indexed | 2024-03-11T20:28:46Z |
| format | Article |
| id | doaj.art-f050ea4522c7490d87fcd2dfb65920b0 |
| institution | Directory Open Access Journal |
| issn | 2199-8531 |
| language | English |
| last_indexed | 2024-03-11T20:28:46Z |
| publishDate | 2021-07-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Journal of Open Innovation: Technology, Market and Complexity |
| spelling | doaj.art-f050ea4522c7490d87fcd2dfb65920b02023-10-02T10:52:19ZengElsevierJournal of Open Innovation: Technology, Market and Complexity2199-85312021-07-01717017010.3390/joitmc7030170An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing IndustryKhahan Na-Nan0Suteeluck Kanthong1Jamnean Joungtrakul2Faculty of Business Administration, Rajamangala University of Technology Thanyaburi, Thanyaburi 12110, ThailandFaculty of Business Administration, Rajamangala University of Technology Thanyaburi, Thanyaburi 12110, ThailandBoard of Trustees, Kalasin University, Kalasin 46000, ThailandThis research aims to study the direct and indirect influence of self-efficacy on organizational citizenship behavior transmitted through employee engagement, organizational commitment and job satisfaction, and to examine employee engagement, organizational commitment and job satisfaction as partial or full mediators. The study samples were 400 employees in the automobile parts manufacturing industry. The study instruments used by previous researchers were applied and back translation was conducted on all questionnaire items. Content validity and reliability was then tested prior to using them for data collection. Direct and indirect influences and mediators were analyzed with the Hayes Model 81 using the PROCESS Program. Results revealed that self-efficacy had a direct influence on organizational citizenship behavior with statistical significance, with an indirect influence transmitted through employee engagement, organizational commitment and job satisfaction. Employee engagement, organizational commitment and job satisfaction functioned as partial mediators between self-efficacy and organizational citizenship behavior with statistical significance. The model was based on the theory of self-efficacy to express organizational citizenship behavior. However, the study results showed that employee engagement, organizational commitment and job satisfaction play roles as mediators in transmission of effective organizational citizenship behavior. Therefore, these mediators are important factors that can accurately explain organizational citizenship behavior.https://www.mdpi.com/2199-8531/7/3/170self-efficacyorganizational citizenship behavioremployee engagementorganizational commitmentjob satisfaction |
| spellingShingle | Khahan Na-Nan Suteeluck Kanthong Jamnean Joungtrakul An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry Journal of Open Innovation: Technology, Market and Complexity self-efficacy organizational citizenship behavior employee engagement organizational commitment job satisfaction |
| title | An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry |
| title_full | An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry |
| title_fullStr | An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry |
| title_full_unstemmed | An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry |
| title_short | An Empirical Study on the Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted through Employee Engagement, Organizational Commitment and Job Satisfaction in the Thai Automobile Parts Manufacturing Industry |
| title_sort | empirical study on the model of self efficacy and organizational citizenship behavior transmitted through employee engagement organizational commitment and job satisfaction in the thai automobile parts manufacturing industry |
| topic | self-efficacy organizational citizenship behavior employee engagement organizational commitment job satisfaction |
| url | https://www.mdpi.com/2199-8531/7/3/170 |
| work_keys_str_mv | AT khahannanan anempiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry AT suteeluckkanthong anempiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry AT jamneanjoungtrakul anempiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry AT khahannanan empiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry AT suteeluckkanthong empiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry AT jamneanjoungtrakul empiricalstudyonthemodelofselfefficacyandorganizationalcitizenshipbehaviortransmittedthroughemployeeengagementorganizationalcommitmentandjobsatisfactioninthethaiautomobilepartsmanufacturingindustry |