Salesperson Deviant Behavior in Indonesian Restaurant Service Attendants

Workplace deviance has emerged into a well-researched construct within these past 10 years. The purpose of this study is to explain the relationship between abusive supervision and salesperson deviant behavior, moderated by negative reciprocity beliefs (NRB). The respondents were 150 full time serv...

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Bibliographic Details
Main Authors: Agustinus Nugroho, Adrie Oktavio, Endo Wijaya Kartika
Format: Article
Language:English
Published: EconJournals 2019-07-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/8138