Service Quality Dimensions in Pay TV Industry: A Preliminary Study

Pay TV industry has been experiencing a considerably high growth rate in terms of revenues and subscribers Technological advancement in pay TV services industry inflicts the demands for higher service quality for competitiveness and business success. The increasing demand in pay TV service offering...

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Bibliographic Details
Main Authors: Norazryana Mat Dawi, Ahmad Jusoh, Khalil Md Nor, Muhammad Imran Qureshi
Format: Article
Language:English
Published: EconJournals 2016-05-01
Series:International Review of Management and Marketing
Online Access:http://mail.econjournals.com/index.php/irmm/article/view/2494