Luxe, genre et émotions dans l’hôtellerie
The social distance between employees and customers in the luxury hotel industry forces the former to display enthusiasm and spontaneity even as they are supposed to recognise the latter’s symbolic capital and social superiority. It is a field where the rules governing feelings are gendered and buil...
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| Format: | Article |
| Language: | fra |
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La Nouvelle Revue du Travail
2015-04-01
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| Series: | La Nouvelle Revue du Travail |
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| Online Access: | http://journals.openedition.org/nrt/2135 |