Is visual content modality a limiting factor for social capital? Examining user engagement within Instagram-based brand communities

Abstract In the age of virtual cocreation of value by consumers, the role of the content modality in the development of social capital has been largely overlooked. Given that different modalities lead to varied forms of digital communication, this study examines whether a predominantly visual modali...

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Bibliographic Details
Main Authors: Agung Artha Kusuma, Adi Zakaria Afiff, Gita Gayatri, Sri Rahayu Hijrah Hati
Format: Article
Language:English
Published: Springer Nature 2024-01-01
Series:Humanities & Social Sciences Communications
Online Access:https://doi.org/10.1057/s41599-023-02529-6