Evaluation of technical and engineering trainings` quality, based on the quality scale model of servqual service

The aim of this research is the inspection of Tehran Boiler company`s engineering trainings quality. For this reason, according to the trainees' perceptions and inference of training service quality is studied. Standard components are the measurement method of service quality (servqual). In...

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Bibliographic Details
Main Authors: Saeed Hadavand, Shohreh Sadeghiyan
Format: Article
Language:fas
Published: Iran Academy of Science 2011-12-01
Series:آموزش مهندسی ایران
Subjects:
Online Access:https://ijee.ias.ac.ir/article_1111.html?lang=en