Evaluation of technical and engineering trainings` quality, based on the quality scale model of servqual service
The aim of this research is the inspection of Tehran Boiler company`s engineering trainings quality. For this reason, according to the trainees' perceptions and inference of training service quality is studied. Standard components are the measurement method of service quality (servqual). In...
Main Authors: | , |
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Format: | Article |
Language: | fas |
Published: |
Iran Academy of Science
2011-12-01
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Series: | آموزش مهندسی ایران |
Subjects: | |
Online Access: | https://ijee.ias.ac.ir/article_1111.html?lang=en |