CUSTOMERS’ SATISFACTION WITH THE UNIVERSITY NEW APPROACHES AND RESULTS
The article focuses on the tools which can be used for the University effective response to the modern challenges such as constantly changing quality characteristics of customers namely the differences in the educational level and socio+ psychological characteristics of the entering contingent; dive...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Moscow Polytechnic University
2016-12-01
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| Series: | Высшее образование в России |
| Subjects: | |
| Online Access: | https://vovr.elpub.ru/jour/article/view/251 |