Increase Brand Loyalty Through Customer Satisfaction at Restaurants
The pattern of consumer behavior after making a purchase determines brand loyalty. This behavior tends to be committed to a particular product or brand and will continue to make repeated purchases. Accordingly, brand loyalty is a crucial component in ensuring business continuity. With the use of c...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
AfricaJournals
2023-01-01
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Series: | African Journal of Hospitality, Tourism and Leisure |
Subjects: | |
Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_7_12_1_98-113.pdf |