Increase Brand Loyalty Through Customer Satisfaction at Restaurants

The pattern of consumer behavior after making a purchase determines brand loyalty. This behavior tends to be committed to a particular product or brand and will continue to make repeated purchases. Accordingly, brand loyalty is a crucial component in ensuring business continuity. With the use of c...

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Bibliographic Details
Main Authors: Rudhi Achmadi, Nova Eviana, Soerjanto, Setyo Widiarto
Format: Article
Language:English
Published: AfricaJournals 2023-01-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_7_12_1_98-113.pdf