Research on commodity business value and customer value of e-commerce platforms: Based on consumer psychology and cognition

Under the background of economic globalization and COVID-19, online shopping has gradually replaced offline shopping as the main shopping mode. In this paper, consumers’ perceptions are introduced into the traditional BCG matrix to form a new BCG matrix, and according to it, the small gifts of a gif...

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Bibliographic Details
Main Authors: Rong Fu, Binbin Zheng, Juan Wen, Luze Xie
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-09-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.985537/full