The Effect of Knowledge Sharing Using Customer Relationship Management Systems in Manufacturing Companies

This study assesses the influence on knowledge sharing among workers within Polish manufacturing enterprises. The study focuses on those workers who are involved within a company in a New Product Development (NPD) Process and who share their knowledge using the Customer Relationship Management (CRM)...

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Bibliographic Details
Main Authors: Justyna Patalas-Maliszewska, Sławomir Kłos
Format: Article
Language:English
Published: Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek 2019-01-01
Series:Tehnički Vjesnik
Subjects:
Online Access:https://hrcak.srce.hr/file/316814