SYSTEM OF METHODICAL APPROACHES AND METHODS OF COMPLEX MARKETING RESEARCHES IN FOOD ENTERPRISES
The methodology for assessing the quality of public service at catering firms should be based on a comparison of consumer expectations and perceptions in relation to the service process, that is, the quality coefficient is determined as the difference between perception and expectations. In this cas...
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Format: | Article |
Language: | English |
Published: |
RS Global Sp. z O.O.
2021-03-01
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Series: | International Journal of Innovative Technologies in Economy |
Subjects: | |
Online Access: | https://rsglobal.pl/index.php/ijite/article/view/1910 |