Using simulation to help healthcare professionals relaying patient information during telephone conversations

Background: The purpose of this paper is to describe a development project in which simulation was used to improve the telephone-based conversations between nurses in an emergency department (ED) and physicians from different specialties taking care of acutely ill patients. Methods: A needs analysis...

Full description

Bibliographic Details
Main Authors: Lene F. Petersen, Marlene D. Madsen, Doris Østergaard, Peter Dieckmann
Format: Article
Language:English
Published: Elsevier 2020-08-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844020315309