Transforming Service Quality in Healthcare: A Comprehensive Review of Healthcare 4.0 and Its Impact on Healthcare Service Quality

This systematic review investigates the transformative impact of Healthcare 4.0 (HC4.0) technologies on healthcare service quality (HCSQ), focusing on their potential to enhance healthcare delivery while addressing critical challenges. This study reviewed 168 peer-reviewed articles from the Scopus d...

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Bibliographic Details
Main Authors: Karam Al-Assaf, Zied Bahroun, Vian Ahmed
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/11/4/96