Cancel-for-Any-Reason Insurance Recommendation Using Customer Transaction-Based Clustering

Cancel-for-Any-Reason Insurance Recommendation Using Customer Transaction-Based Clustering

In the travel insurance industry, <italic>cancel-for-any-reason</italic> insurance, also known as a cancellation protection service (CPS), is a recent attempt to strike a balance between customer satisfaction and service provider (SP) profits. However, some exceptional circumstances, par...

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Bibliographic Details
Main Authors: Zhaleh Sadreddini, Ilknur Donmez, Halim Yanikomeroglu
Format: Article
Language:English
Published: IEEE 2021-01-01
Series:IEEE Access
Subjects:
Clustering algorithms
cancellation protection service
risk group segmentation
user satisfaction
service provider revenue
Online Access:https://ieeexplore.ieee.org/document/9373358/

Internet

https://ieeexplore.ieee.org/document/9373358/

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