Cancel-for-Any-Reason Insurance Recommendation Using Customer Transaction-Based Clustering
In the travel insurance industry, <italic>cancel-for-any-reason</italic> insurance, also known as a cancellation protection service (CPS), is a recent attempt to strike a balance between customer satisfaction and service provider (SP) profits. However, some exceptional circumstances, par...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2021-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9373358/ |