Using Importance-Performance Matrix Analysis to Evaluate the Financial Performance of American Banks During the Financial Crisis
This research applies a technique that identifies areas of improvement that can be addressed by managerial decisions or policy activities. It extends the application of partial least squares structural equation modeling (PLS-SEM) using an importance-performance map analysis (IPMA). The IPMA determin...
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2020-01-01
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| Series: | SAGE Open |
| Online Access: | https://doi.org/10.1177/2158244020902079 |