Retail Client’s Satisfaction With Investment Advice. Is MiFID II a Desired Regulation?

The aim of the study was to investigate whether investment advisors’ procedures of servicing evolve to meet MiFID II Directive requirements. Using a mystery client procedure adopted from the Synovate (2011) research, 51 datasets and 58 datasets were collected in 2016 and 2017. No statistical differe...

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Bibliographic Details
Main Authors: dr Mariusz Kicia, Rafał Muda
Format: Article
Language:English
Published: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego 2018-05-01
Series:Problemy Zarządzania
Subjects:
Online Access:http://pz.wz.uw.edu.pl/gicid/01.3001.0012.2287