Analisis Kualitas Pelayanan PT Kereta Api Divre Ii Sumbar Rute Padang – Pariaman
This study aims to analyze the effect of service quality on community satisfaction of users of the West Sumatra Divre 2 Railroad service on the Padang - Pariaman route. Can be seen from the 5 service quality indicators, namely 1) tangible 2) reliability 3) responsive 4) assurance 5) Empathy. This ty...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Negeri Padang
2022-04-01
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| Series: | Jurnal Ecogen |
| Online Access: | http://ejournal.unp.ac.id/students/index.php/pek/article/view/12778 |