Rooting an Error Review Process in Just Culture: Lessons Learned

Repeated culture of safety surveys of the nursing staff at Children’s Hospital of Philadelphia’s main campus demonstrated lagging scores in the domain of nonpunitive responses to error. We had tried for many years to address the problem using a variety of strategies, including small group training s...

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Bibliographic Details
Main Authors: Kristin Neiswender, Ana Figueroa-Altmann, Kristin Granahan, Darlene Barkman
Format: Article
Language:English
Published: Patient Safety Authority 2022-09-01
Series:Patient Safety
Online Access:https://doi.org/10.33940/culture/2022.9.5