Studi Empiris Dampak Implementasi Tqm Dan Adopsi Tik Terhadap Kinerja Operasi Pada Pdam Di Jawa Barat
In an effort to make improvements, Perpamsi has introduced Total Quality Management (TQM) to the Regional Water Company (PDAM) in West Java. In addition, improvement efforts are also made through the use of technological developments by adopting Information and Communication Technology (ICT) to supp...
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| Format: | Article |
| Language: | English |
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Universitas Airlangga
2016-09-01
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| Series: | Jurnal Manajemen Teori dan Terapan |
| Online Access: | https://e-journal.unair.ac.id/JMTT/article/view/2684 |