Analisis Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Mahasiswa di Universitas AMIKOM Yogyakarta

This research aims to know the influence of quality service toward the students’ satisfaction and loyalty at AMIKOM Yogyakarta University. Research method is Quantitative Associative. The research participants of this research were 454 students who were chosen by purposive sampling technique. This r...

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Bibliographic Details
Main Authors: Fatima Indah Hayati, Zuprizal Zuprizal, Singgih Hawibowo, Yusuf Amri Amrullah
Format: Article
Language:English
Published: STIT Palapa Nusantara 2021-08-01
Series:Manazhim
Subjects:
Online Access:https://ejournal.stitpn.ac.id/index.php/manazhim/article/view/1380