Analisis Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Mahasiswa di Universitas AMIKOM Yogyakarta
This research aims to know the influence of quality service toward the students’ satisfaction and loyalty at AMIKOM Yogyakarta University. Research method is Quantitative Associative. The research participants of this research were 454 students who were chosen by purposive sampling technique. This r...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
STIT Palapa Nusantara
2021-08-01
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Series: | Manazhim |
Subjects: | |
Online Access: | https://ejournal.stitpn.ac.id/index.php/manazhim/article/view/1380 |