Understanding Social Media Usage at Work from the Perspective of Social Capital Theory
With the pervasive use of social media (SM) in organizations, it is regarded as a relevant driver that can influence an employee’s job performance. This study fills in the gap that extends the job performance concept by discovering the role of SM in innovative performance in introducing new ideas be...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-11-01
|
| Series: | Administrative Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3387/12/4/170 |
| _version_ | 1827642371973578752 |
|---|---|
| author | Nur Muneerah Kasim Muhammad Ashraf Fauzi Walton Wider Muhammad Fakhrul Yusuf |
| author_facet | Nur Muneerah Kasim Muhammad Ashraf Fauzi Walton Wider Muhammad Fakhrul Yusuf |
| author_sort | Nur Muneerah Kasim |
| collection | DOAJ |
| description | With the pervasive use of social media (SM) in organizations, it is regarded as a relevant driver that can influence an employee’s job performance. This study fills in the gap that extends the job performance concept by discovering the role of SM in innovative performance in introducing new ideas beyond standard specifications to produce novel and valuable organizational outcomes. By adopting the social capital theory (SCT), the present study investigates the roles of social media use at work in predicting social capital (network ties, shared vision, and trust) that might promote work engagement and subsequently affect employees’ innovative job performance. The data was collected through an online survey, and 291 Malaysian employees participated. The partial least square structural equation modelling (PLS-SEM) technique was applied in data analysis for the measurement model and structural model used in this study. Findings show that SM use at work significantly predicts network ties, shared vision, and trust. Besides, network ties and trust positively promoted work engagement except for shared vision. Subsequently, work engagement was associated with innovative job performance. This study provides theoretical and practical implications for extending knowledge, as well as mitigating plans and efforts to resolve employees’ performance concerning the issues of SM use at work. |
| first_indexed | 2024-03-09T17:27:29Z |
| format | Article |
| id | doaj.art-f463e7ebc5d340cab1dba745e81c0808 |
| institution | Directory Open Access Journal |
| issn | 2076-3387 |
| language | English |
| last_indexed | 2024-03-09T17:27:29Z |
| publishDate | 2022-11-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Administrative Sciences |
| spelling | doaj.art-f463e7ebc5d340cab1dba745e81c08082023-11-24T12:36:32ZengMDPI AGAdministrative Sciences2076-33872022-11-0112417010.3390/admsci12040170Understanding Social Media Usage at Work from the Perspective of Social Capital TheoryNur Muneerah Kasim0Muhammad Ashraf Fauzi1Walton Wider2Muhammad Fakhrul Yusuf3Faculty of Industrial Management, University Malaysia of Pahang (UMP), Gambang 26300, MalaysiaFaculty of Industrial Management, University Malaysia of Pahang (UMP), Gambang 26300, MalaysiaFaculty of Business and Communications, INTI International University, Nilai 71800, MalaysiaFaculty of Industrial Management, University Malaysia of Pahang (UMP), Gambang 26300, MalaysiaWith the pervasive use of social media (SM) in organizations, it is regarded as a relevant driver that can influence an employee’s job performance. This study fills in the gap that extends the job performance concept by discovering the role of SM in innovative performance in introducing new ideas beyond standard specifications to produce novel and valuable organizational outcomes. By adopting the social capital theory (SCT), the present study investigates the roles of social media use at work in predicting social capital (network ties, shared vision, and trust) that might promote work engagement and subsequently affect employees’ innovative job performance. The data was collected through an online survey, and 291 Malaysian employees participated. The partial least square structural equation modelling (PLS-SEM) technique was applied in data analysis for the measurement model and structural model used in this study. Findings show that SM use at work significantly predicts network ties, shared vision, and trust. Besides, network ties and trust positively promoted work engagement except for shared vision. Subsequently, work engagement was associated with innovative job performance. This study provides theoretical and practical implications for extending knowledge, as well as mitigating plans and efforts to resolve employees’ performance concerning the issues of SM use at work.https://www.mdpi.com/2076-3387/12/4/170social mediasocial capitalnetworking tiesshared visiontrustwork engagement |
| spellingShingle | Nur Muneerah Kasim Muhammad Ashraf Fauzi Walton Wider Muhammad Fakhrul Yusuf Understanding Social Media Usage at Work from the Perspective of Social Capital Theory Administrative Sciences social media social capital networking ties shared vision trust work engagement |
| title | Understanding Social Media Usage at Work from the Perspective of Social Capital Theory |
| title_full | Understanding Social Media Usage at Work from the Perspective of Social Capital Theory |
| title_fullStr | Understanding Social Media Usage at Work from the Perspective of Social Capital Theory |
| title_full_unstemmed | Understanding Social Media Usage at Work from the Perspective of Social Capital Theory |
| title_short | Understanding Social Media Usage at Work from the Perspective of Social Capital Theory |
| title_sort | understanding social media usage at work from the perspective of social capital theory |
| topic | social media social capital networking ties shared vision trust work engagement |
| url | https://www.mdpi.com/2076-3387/12/4/170 |
| work_keys_str_mv | AT nurmuneerahkasim understandingsocialmediausageatworkfromtheperspectiveofsocialcapitaltheory AT muhammadashraffauzi understandingsocialmediausageatworkfromtheperspectiveofsocialcapitaltheory AT waltonwider understandingsocialmediausageatworkfromtheperspectiveofsocialcapitaltheory AT muhammadfakhrulyusuf understandingsocialmediausageatworkfromtheperspectiveofsocialcapitaltheory |