Measurement of Student Satisfaction in University Students Through the SERVQUAL Model
The objective of this article is to propose a reflection about the concept of student satisfaction in higher education. For this, a review of the concept of student satisfaction in higher education in the scientific literature was initially made and it was articulated with the SERVQUAL model to faci...
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| Format: | Article |
| Language: | English |
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Corporación Universitaria Remington
2023-05-01
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| Series: | RHS Revista Humanismo y Sociedad |
| Subjects: | |
| Online Access: | http://fer.uniremington.edu.co/ojs/index.php/RHS/article/view/574 |