Managing success criteria and success factors in a BPM project: an approach using PRINCE2 and Success Management on the public sector

Managing success criteria and success factors in a BPM project: an approach using PRINCE2 and Success Management on the public sector

AbstractThe public sector has many challenges when improving business processes. One of those challenges is managing the projects’ success by considering the context and constraints of public management and business process management (BPM). Moreover, the importance of the elements that will drive s...

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Bibliographic Details
Main Authors: Nilton Takagi, João Varajão, Thiago Ventura, Darclea Ubialli, Thais Silva
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Business process management
success management
PRINCE2
government-to-government
public sector
success criteria
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2336273

Internet

https://www.tandfonline.com/doi/10.1080/23311975.2024.2336273

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