Pengaruh Komunikasi Interpersonal Pelayanan External Debt Collector terhadap Tingkat Kepuasan Nasabah PT. Clipan Finance Indonesia Cabang Surabaya

Pengaruh Komunikasi Interpersonal Pelayanan External Debt Collector terhadap Tingkat Kepuasan Nasabah PT. Clipan Finance Indonesia Cabang Surabaya

This research examines the effect of interpersonal communication of external debt collector service to customer satisfaction level at PT. Clipan Finance Indonesia Surabaya Branch. The research used a simple correlational method in which the variable x is interpersonal communication external debt col...

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Bibliographic Details
Main Authors: Reno Yudha Prasetya Arifin, Nevrettia Christantyawati
Format: Article
Language:English
Published: Program Studi Ilmu Komunikasi Universitas Syiah Kuala 2017-12-01
Series:JKG (Jurnal Komunikasi Global)
Subjects:
interpersonal communication
level of satisfaction
debt collector
Online Access:https://jurnal.usk.ac.id/JKG/article/view/9205

Internet

https://jurnal.usk.ac.id/JKG/article/view/9205

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