Pengaruh Komunikasi Interpersonal Pelayanan External Debt Collector terhadap Tingkat Kepuasan Nasabah PT. Clipan Finance Indonesia Cabang Surabaya
This research examines the effect of interpersonal communication of external debt collector service to customer satisfaction level at PT. Clipan Finance Indonesia Surabaya Branch. The research used a simple correlational method in which the variable x is interpersonal communication external debt col...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Program Studi Ilmu Komunikasi Universitas Syiah Kuala
2017-12-01
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Series: | JKG (Jurnal Komunikasi Global) |
Subjects: | |
Online Access: | https://jurnal.usk.ac.id/JKG/article/view/9205 |