Quality measurement in fitness centers in Salgueiro/PE
The objective of this paper was to evaluate the quality of services provided by fitness centers in the municipality of Salgueiro, using the SERVQUAL model, developed to measure the quality of services, through the differences between perceptions and expectations that customers have of the service p...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Estadual de Alagoas
2023-04-01
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| Series: | Diversitas Journal |
| Subjects: | |
| Online Access: | https://diversitas.emnuvens.com.br/diversitas_journal/article/view/2488 |