Sense-making strategies and help-seeking behaviours associated with urgent care services: a mixed-methods study

Background: Policy has been focused on reducing unnecessary emergency department attendances by providing more responsive urgent care services and guiding patients to ‘the right place’. The variety of services has created a complex urgent care landscape for people to access and navigate. Objectives:...

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Bibliographic Details
Main Authors: Joanne Turnbull, Gemma McKenna, Jane Prichard, Anne Rogers, Robert Crouch, Andrew Lennon, Catherine Pope
Format: Article
Language:English
Published: National Institute for Health Research 2019-07-01
Series:Health Services and Delivery Research
Subjects:
Online Access:https://doi.org/10.3310/hsdr07260