Impact of Service Innovation and its Quality on Patients\' Satisfaction and Loyalty during the Covid-19 Pandemic

Introduction: In today's societies, the health sector is growing rapidly, and hospitals, as institutions that provide health and survival of the society and provide health services, have experienced many changes over time.  People have understood that health is a valuable service for their live...

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Bibliographic Details
Main Authors: HamidReza Golzarfar, Faeze Shirsalimian, Samaneh Norani-Azad
Format: Article
Language:fas
Published: Shahid Sadoughi University of Medical Sciences 2024-03-01
Series:Majallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd
Subjects:
Online Access:http://jssu.ssu.ac.ir/article-1-5995-en.pdf