The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults
BackgroundChatbots are increasingly used to support COVID-19 vaccination programs. Their persuasiveness may depend on the conversation-related context. ObjectiveThis study aims to investigate the moderating role of the conversation quality and chatbot expertise cu...
Main Authors: | , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2023-05-01
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Series: | JMIR Formative Research |
Online Access: | https://formative.jmir.org/2023/1/e41148 |