The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

BackgroundChatbots are increasingly used to support COVID-19 vaccination programs. Their persuasiveness may depend on the conversation-related context. ObjectiveThis study aims to investigate the moderating role of the conversation quality and chatbot expertise cu...

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Bibliographic Details
Main Authors: Wojciech Trzebiński, Toni Claessens, Jeska Buhmann, Aurélie De Waele, Greet Hendrickx, Pierre Van Damme, Walter Daelemans, Karolien Poels
Format: Article
Language:English
Published: JMIR Publications 2023-05-01
Series:JMIR Formative Research
Online Access:https://formative.jmir.org/2023/1/e41148