Effects of ChatGPT’s AI capabilities and human-like traits on spreading information in work environments

Abstract The rapid proliferation and integration of AI chatbots in office environments, specifically the advanced AI model ChatGPT, prompts an examination of how its features and updates impact knowledge processes, satisfaction, and word-of-mouth (WOM) among office workers. This study investigates t...

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Bibliographic Details
Main Authors: Hyeon Jo, Do-Hyung Park
Format: Article
Language:English
Published: Nature Portfolio 2024-04-01
Series:Scientific Reports
Subjects:
Online Access:https://doi.org/10.1038/s41598-024-57977-0