Efektivitas dan Efisiensi Penerapan Sistem Antrian Berbasis Online (SpeedID) Dalam Mengoptimalkan Kualitas Pelayanan di Masa Pandemi Covid-19 Pada PT Bank Pembangunan Daerah Bali Cabang Klungkung

Efektivitas dan Efisiensi Penerapan Sistem Antrian Berbasis Online (SpeedID) Dalam Mengoptimalkan Kualitas Pelayanan di Masa Pandemi Covid-19 Pada PT Bank Pembangunan Daerah Bali Cabang Klungkung

This research aims to analyze the extent of effectiveness and efficiency of applications of Online-Based Queuing System (SpeedID) in optimizing the services quality during the pandemic Covid-19 at Bank BPD Bali Klungkung Branch. This research uses a qualitative descriptive method with a case study a...

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Bibliographic Details
Main Authors: Tjokorda Rania Pratami, Nyoman Indah Kusuma Dewi, Cokorda Gede Putra Yudistira
Format: Article
Language:Indonesian
Published: Politeknik Negeri Bali 2022-11-01
Series:Jurnal Bisnis dan Kewirausahaan
Subjects:
effectiveness
efficiency
services quality
speedid
Online Access:https://ojs2.pnb.ac.id/index.php/JBK/article/view/561

Internet

https://ojs2.pnb.ac.id/index.php/JBK/article/view/561

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