Lack of Training and a Self-Service Environment Leaves Staff and Users Uncertain About Health Information in a Public Library Setting. A Review of: Harris, R., Henwood, F., Marshall, A., & Burdett, S. (2010). “I'm not sure if that's what their job is." Consumer health information and emerging "healthwork" roles in the public library. Reference and User Services Quarterly, 49(3), 239-252.
<b>Objective</b> – To explore the role and expectations of patrons and staff about the role of a public library in enabling citizens’ “health information work.” This involves helping citizens take responsibility for their own health care by finding and using health information.<br>...
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| Format: | Article |
| Language: | English |
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University of Alberta
2012-03-01
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| Series: | Evidence Based Library and Information Practice |
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| Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/12350/13265 |