Relation between Total Quality Management Practices and Business Excellence: Evidence from Private Service Firms in Jordan

Relation between Total Quality Management Practices and Business Excellence: Evidence from Private Service Firms in Jordan

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This study examines the extent of total quality management (TQM) practices implemented by private service firms and their impact on organisational excellence. Its importance derives from the major contribution of the private sector to the economy. TQM practices concerning leadership, human resource...

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Bibliographic Details
Main Authors: Ghazi A. Samawi, Bandar K Abu-Tayeh, Fathi Yosef, Metri Madanat, Manar I. Al-Qatawneh
Format: Article
Language:English
Published: EconJournals 2018-01-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/5819

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https://econjournals.com/index.php/irmm/article/view/5819

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