A concept analysis of the patient experience

Patient experience, an essential indicator of quality patient care, is of increasing importance to hospitals that want to improve and maintain strong patient experience metrics to remain competitive in the business of healthcare. The aim of this study was to clarify the concept of the patient experi...

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Bibliographic Details
Main Authors: Tanja Avlijas, Janet Squires, Michelle Lalonde, Chantal Backman
Format: Article
Language:English
Published: The Beryl Institute 2023-04-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol10/iss1/5