Role of servitization in transitioning from scarcity to abundance paradigm
Servitization refers to firms that sell an “outcome-as-a-service”, rather than just a physical product. In this study, we first examine how servitization has enabled companies such as Netflix to disrupt industries and transition from offering finite products to delivering relatively abundant service...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-09-01
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| Series: | Frontiers in Research Metrics and Analytics |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/frma.2022.1016432/full |