Empathy and stress: the mediating impact of the emotional labor strategies on the example of surgical nurses

Background The nurse, when performing emotional labor at work, tunes her own emotions to the patient’s expectations. The self-regulation strategies which are then used weaken her mental strength and contribute to various symptoms of occupational burnout syndrome (OBS). In addition, certain positive...

Full description

Bibliographic Details
Main Authors: Maciej Załuski, Paweł Jagielski, Marta Makara-Studzińska
Format: Article
Language:English
Published: Nofer Institute of Occupational Medicine 2020-07-01
Series:Medycyna Pracy
Subjects:
Online Access:http://www.journalssystem.com/medpr/Empatia-i-wypalenie-zawodowe-Mediujaca-rola-strategii-pracy-emocjonalnej-na-przykladzie,120908,0,2.html