Customer service excellence as a part of management process – Customer Service Excellence Report analysis
The article presents problem of customer service excellence as apart of management process. By given overview of Customer Service Excellence and management process definitions the work provides methodology of study based on digital Deloitte Report from 2022. The main goal of the elaboration is to pr...
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| Format: | Article |
| Language: | English |
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Military University of Technology, Warsaw
2022-09-01
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| Series: | Nowoczesne Systemy Zarządzania |
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| Online Access: | https://nsz.wat.edu.pl/Customer-service-excellence-as-a-part-of-management-process-Customer-Service-Excellence,155320,0,2.html |