Assessment of Retail Practices for Providing Enhanced Value Added Services and Improved Customer Satisfaction Using Lean Manufacturing Approach
The purpose of this study is to apply lean manufacturing principles in retailing services for enabling retail managers to understand takt time and value added services in order to achieve benchmarked retail efficiency. In-depth literature review on lean manufacturing research has been gauged and th...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EconJournals
2017-04-01
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| Series: | International Review of Management and Marketing |
| Online Access: | https://econjournals.com/index.php/irmm/article/view/4291 |