Digital Transformation and Strategy in the Banking Sector: Evaluating the Acceptance Rate of E-Services
ABSTRACT: Digital transformation in the banking sector is a continuous process that affects both the external and internal environment by redesigning internal processes and existing methods. There are many reasons that digital transformation takes place, such as servicing remote areas without physic...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2021-09-01
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Series: | Journal of Open Innovation: Technology, Market and Complexity |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2199853122009738 |