Satisfaction of E-Learners with Electronic Learning Service Quality Using the SERVQUAL Model

ABSTRACT: Electronic learning (E-learning) is an innovative learning tool that provides an opportunity for technology-driven distance teaching. E-learning not only enhances learning quality, but it has also become the only medium of learning during the COVID-19 pandemic, when people have been forced...

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Bibliographic Details
Main Authors: Razia Sultana Sumi, Golam Kabir
Format: Article
Language:English
Published: Elsevier 2021-12-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2199853122001676