ITSM Strategy Using CSI on ITIL V.3 To Improve IT Services

The SIMBARU (Academic information System) has The obstacles that currently occur in the SIMBARU process is how to utilize an IT-based academic service system that is ready to run/use in the optimal time optimally, providing services with the right target, fast access that can provide satisfaction to...

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Bibliographic Details
Main Authors: Khurotul Aeni, Randi Adzin
Format: Article
Language:English
Published: Universitas Nusantara PGRI Kediri 2020-08-01
Series:Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi
Subjects:
Online Access:https://ojs.unpkediri.ac.id/index.php/intensif/article/view/14297