Transit System Service Quality in a Tourism-Education City and a Business City
Service quality is a key performance indicator of a system, there being many elements that constitute service quality in a transport system. The customer’s point of view is at the center of policy, planning and delivery decisions. As an education city, Jogjakarta’s customers comes from all over Indo...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Indonesia
2017-12-01
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| Series: | International Journal of Technology |
| Subjects: | |
| Online Access: | http://ijtech.eng.ui.ac.id/article/view/768 |