EduChat: An AI-Based Chatbot for University-Related Information Using a Hybrid Approach

The digital transformation has created an environment that fosters the development of effective chatbots. Through the fusion of artificial intelligence and data, these chatbots have the capability to provide automated services, optimize customer experiences, and reduce workloads for employees. These...

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Bibliographic Details
Main Authors: Hoa Dinh, Thien Khai Tran
Format: Article
Language:English
Published: MDPI AG 2023-11-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/22/12446